Delivery

Teak Patio Garden Furniture

Delivery charge/cost's We have endeavored to keep our costs to a minimum represented as £'s spent.

  upto £10 = £8.   upto £20 = £10.  upto £30 = £12.  upto £40 = £14. upto £50 = £16. upto £80 = £20. upto £140 = £24. upto £200 = £25.      £200 & above = £35

London Congestion area + £8 should delivery be by van (or the curreent amount charged) please go to Xtras to pay 1 charge.

Do you live in Ireland, Scotland, Isle of man or Wight? if so please read the 'Delivery' in bold below before ordering.

* Please note we do not deliver to outlying areas such as tip Cornwall, North point of Wales, beyond Glasgow or Edinburgh, Isle of Wight or Man nor Ireland or Channel Islands, shortly we will have the postcodes entered. If Items can be posted or couriered and you would pay the extra charge this may be possible with some items but not all, you will need to inquire if you live in one of the mentioned areas.. 

Delivery & Availability
At the time of placing your order, we will aim to confirm the availability of your product. Delivery timings and cost will be discussed with you at the time of placing your order. Please note that products are insured up to the time they are delivered to you. Also to ensure delivery costs are minimised we ask that someone is available to sign for the delivery, we would have to charge for re-delivery again if there is no one present at the delivery date agreed.

Goods shall be delivered and accepted as soon as ready unless the contract provides for delivery on a specific date. If the contract provides for delivery on a specific date, any failure by the “Company” to deliver on that date shall not entitle the “Customer” to rescind the contract on condition that the “Company” agrees to and delivers on a new delivery date not later than 21 days after the contracted delivery date.

In exceptional circumstances, products that are available ‘in stock’ may not pass our final inspection prior to dispatch. If this situation occurs then you will be immediately advised of such and a revised delivery time will be given to you.

Delivery is to the ground floor only. Drivers are unaccompanied and will need assistance with the unloading of all items. No liability can be accepted for costs caused by late deliveries or for any other reason. In exceptional circumstances, deliveries can still be made when there is no one present to accept it. If both parties agree to this then the word of the Company will be sufficient to confirm that delivery of the goods was made.

*The cost of delivery within the UK mainland is NOT included in quoted prices.

*Delivery times vary depending on the product type and seasonal variations. 

The Delivery prices shown on our website are home deliveries within mainland Britain, except to PA, IV and KW postcodes where there will be an additional charge which will be advised prior to order confirmation. Large items are transported directly to your home in specially equipped furniture vans; smaller items may be delivered by a parcel service.

Delivery to Scotland is now typically £80 (total not in addition)  further such as by agreement Scottish Western Isles, Northern Ireland, Eire, Isle of Man and Isle of Wight are subject to a surcharge all this is depending on the item wanted/purchased. Please contact a customer services representative who will confirm the cost of delivery to these destinations. Due to increased diesel and other delivery agencies to these areas we have had no alternative but to increase prices.

Report damages, faults or errors to Customer services by phone, email or letter within 48 hours of receiving the goods. To BMH Imports Ltd, Blackwell Business Park, Blackwell, Warwickshire, CV36 4PE Tel 01608 682191.email address info@cotswoldteak.com

Please check your order on arrival. In the unlikely event that anything is wrong we will try to rectify it at that time. If we need to replace any articles for any reason please allow for delivery lead times.

Our Show room is situated near Stratford upon Avon Warwickshire and is open 7 days a week during the summer. Goods can be collected but we require at least 3 working days in advance to prepare your order. To make arrangements for collection, please telephone our Distribution manager on 01608 682191 or our office Again, further, call us for advice if using a private vehicle. We can hold uncollected goods for 5 days after the due date.

All our furniture is delivered either made up, or some of the larger pieces, we build them on-site. Where possible we set your furniture up where it is required, show you how to operate it, answer any questions you may have and take away the packaging. (Please note that for efficiency and speed of delivery courier may deliver some smaller items).